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Privacy

Privacy Policy

Your data, your rights. RecruitEasy is a Canadian company subject to PIPEDA and Quebec's Law 25. Your data is hosted in the United States by the processors listed in this policy, under contractual safeguards.

Last updated : October 28, 2026
Quick summary

The essentials of our policy in five points.

Hosting and safeguards

Your data is hosted in the United States by the processors listed below, under contractual safeguards. RecruitEasy is a Canadian company subject to PIPEDA and Law 25.

Law 25 and PIPEDA compliant

Policy aligned with federal and Quebec personal information protection requirements.

Access and deletion rights

You can view, export and delete your data anytime, within 30 days.

AI fairness audits

A weekly equity report compares interview advancement rates across groups (source channel, job family) using the four-fifths rule, without reading any protected characteristic. Every score is explained and every AI decision is logged.

No data resale

No personal data or CV is ever resold, shared or used for advertising purposes.

1Data Controller

Déto Jean-Luc Gouaho

RecruitEasy.ca

Address

100 Leroux, Granby, Quebec J2J 1S1, Canada

2Collected Data

Account Data

  • •Email, first name, last name, phone
  • •Password (hashed with bcrypt - never stored in plain text) or authentication via social provider (Google, Microsoft, LinkedIn)
  • •Organization, role
  • •Profile photo (optional, automatically retrieved from your social provider if you use social login)
  • •Language preference (French/English)
  • •Social authentication provider identifier (if logging in via Google, Microsoft or LinkedIn)

Candidate Data (if recruiter)

  • •Uploaded CVs (PDF/Word files)
  • •Extracted professional experiences
  • •Detected technical skills
  • •Education and certifications
  • •Candidate contact info (email, phone, LinkedIn, GitHub, Portfolio)
  • •Notes and tags added by recruiters
  • •Application history

Billing Data

  • •Stripe Customer ID (StripeCustomerId)
  • •Subscription and module history
  • •Payment information (processed by Stripe only : we NEVER store your credit cards)

Technical Data

  • •IP Address (temporary logs)
  • •Browser and operating system
  • •Session cookies (authentication)
  • •Activity logs (ActivityLog)
  • •Product usage data (pages viewed, actions performed, session recordings) via PostHog, to improve the service

3Purposes of Processing

We use your data ONLY to:

  • Provide the RecruitEasy service

    Applicant Tracking System (ATS)

  • AI Recommendations

    Matching between candidates and job offers via OpenAI

  • Transactional Communications

    Application notifications, reminders via Resend

  • Billing

    Subscription management via Stripe

  • Customer Support

    Responding to your support requests

  • Security

    Prevent fraud and protect your account

  • Product improvement

    Usage statistics and session recordings (PostHog) to diagnose issues and improve the experience

We NEVER use your data for:

  • •Resale to third parties
  • •Targeted advertising or remarketing
  • •Profiling outside the service
  • •Training AI models (RecruitEasy trains no model on your data)

4Legal Basis (PIPEDA / Quebec Bill 25)

  • Consent

    You accept this policy upon registration

  • Contract Execution

    Necessary to provide the ATS service

  • Legal Obligation

    Retention of invoices for 7 years (Canadian tax law)

5Sharing with Third Parties (Processors)

We share your data ONLY with the following processors, all bound by their data processing terms.

ProcessorPurposeLocationGuarantees
Microsoft AzureApplication server (API)USA (Central US)Data processing terms, TLS encryption in transit
VercelFrontend hostingUSAData processing terms, SOC 2 Type II
Neon.techPostgreSQL databaseUSA (AWS us-east-2, Ohio)Data processing terms, AES-256 encryption at rest
Cloudflare R2File storage (CVs, documents)USAData processing terms, encryption at rest
UpstashSearch index and cacheUSAData processing terms, TLS encryption in transit
OpenAICV parsing and AI recommendations (CVs are sent as-is, not anonymized)USAData processing terms, standard API data terms: no training on API data by default
StripePayment processingUSAPCI-DSS Level 1 certified
ResendTransactional emailsUSAData processing terms, TLS encryption
ApideckThird-party ATS integrationsUSAData processing terms, secure OAuth
Auth0 (Okta)Social authentication (Google, Microsoft, LinkedIn)USASOC 2 Type II, ISO 27001, data processing terms
PostHogUsage statistics and session recordingsUSA (US instance)Data processing terms, SOC 2 Type II

We NEVER sell your data to third parties.

6International Transfers

RecruitEasy is a Canadian company, but our processors host your data in the United States. Applicable safeguards:

  • Data processing terms

    Each processor's standard data processing terms, accepted with its service

  • United States hosting

    API on Microsoft Azure (Central US), database on Neon (AWS us-east-2, Ohio), files on Cloudflare R2, search index and cache on Upstash, AI through the OpenAI API

  • Encryption

    In transit (TLS) and at rest by our providers (AES-256 for the Neon database)

  • No model training on your data

    RecruitEasy trains no model on client data. The OpenAI API does not use API data to train its models by default.

7Your Rights (PIPEDA + Quebec Bill 25)

You have the following rights, which you can exercise at any time:

Right of Access

Request a copy of all your personal data

  • Email: jean-luc@recruiteasy.ca
  • Response within 30 days

Right to Rectification

Correct inaccurate or incomplete data

  • From your account (Settings → Profile)
  • Or by email: jean-luc@recruiteasy.ca

Right to Erasure ("Right to be Forgotten")

Delete your account and all your personal data

  • Email: jean-luc@recruiteasy.ca
  • Immediate deletion with 30-day grace period
Exception: We retain invoices for 7 years (Canada tax obligation)

Right to Object

Refuse marketing emails (you will still receive transactional emails)

  • "Unsubscribe" link in every email
  • Or Settings → Notifications

Right to Portability

Export all your data in a machine-readable format (JSON)

  • Email: jean-luc@recruiteasy.ca

To exercise your rights:

Send an email to jean-luc@recruiteasy.ca with your request.
We will respond within 30 days maximum.

8Data Retention

Data TypeRetention Period
Active AccountAs long as the account exists
Deleted Account30 days (grace period) then permanent deletion
Candidate CVs2 years or manual deletion by recruiter
Stripe Invoices7 years (Canada tax obligation)
Security Logs (ActivityLog)1 year
Database Backups30 days (then automatically overwritten)

9Security Measures

Technical Measures

  • Encryption in Transit

    HTTPS/TLS mandatory

  • Encryption at Rest

    Handled by our providers, AES-256 for the database (Neon.tech)

  • Secure Authentication

    Signed JWT tokens, two-factor authentication (2FA) available for every account

  • Password Hashing

    PBKDF2 via ASP.NET Core Identity

  • Backups

    Point-in-time recovery over 24 hours, snapshot before every release

Organizational Measures

  • •Data access limited to necessary employees (principle of least privilege)
  • •Two-factor authentication (2FA) available for every account
  • •Production access limited to the founder
  • •Audit log of two-factor authentication events and AI decisions

10Cookie Policy

We use cookies essential to the operation of the service, as well as an audience measurement tool (PostHog) to improve the product:

next-auth.session-token

Maintain your logged-in session (Essential)

30 days

NEXT_LOCALE

Remember your language preference (Essential)

1 year

theme

Remember your theme preference (light/dark)

1 year

ph_phc_* (PostHog)

Audience measurement and product improvement: pages viewed, actions, session recordings (Analytics - can be refused on the public site via the cookie banner)

1 year

We do NOT use advertising cookies (no Facebook Pixel, no remarketing, no Google Analytics). PostHog audience measurement is used solely to improve RecruitEasy and can be refused on the public site via the cookie banner. For logged-in users, product telemetry is part of the service, as described in the processing purposes.

Email measurement

Emails we send to users of the recruiter app (and to our newsletter subscribers) may include open and click measurement: an invisible pixel and link redirection by our email delivery provider (Resend). We use it only to improve our communications. Emails sent to candidates contain none: they are sent from a separate domain where this measurement is turned off.

11Modifications

We may modify this policy. In case of major changes, we will notify you by email 30 days before effectiveness.

12Contact & Complaints

For any questions regarding your data or to file a complaint:

Email : jean-luc@recruiteasy.ca

Adresse : RecruitEasy, 100 Leroux, Granby, Quebec J2J 1S1, Canada

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

Contact our DPO

For any question about your data, to exercise your rights or report an incident.

Email the DPO